General Questions

What makes your prints different from other printing services?

We focus on delivering premium gallery-grade prints using the highest quality materials like Hahnemühle Photo Rag paper and professional pigment-based inks. Each piece is crafted to ensure exceptional color accuracy, sharpness, and detail, making it perfect for professional artists and photographers.

How can I place an order?

You can place an order directly through our website. Upload your artwork or photograph, select the desired print format, size, and finish, and proceed to checkout.

Do you ship internationally?

At this time, we only ship within the United States. However, we are exploring options to expand internationally in the future.

Product & Quality

What types of paper and finishes do you offer?

We offer five finishes: gloss white, matte, satin luster, Hahnemühle Photo Rag, and a matte canvas. These options are carefully curated to suit various artistic styles and needs.

How do you ensure print quality?

Each print goes through a meticulous process to maintain color fidelity and detail. We work with trusted printing partners and conduct quality checks to ensure every piece meets our high standards.

What sizes do you offer?

We offer a wide range of standard sizes, but we’re happy to accommodate custom sizes. Simply let us know the dimensions you need by contacting us, and we’ll create a print tailored to your specifications.

Shipping & Returns

How much does shipping cost?

Shipping is free for orders over $100. For orders under $100, shipping costs depend on the size and type of product, with rates starting at $6.95.

How long does it take to receive my order?

Orders typically take 3-5 business days to print and an additional 3-7 business days for shipping, depending on your location.

What is your return policy?

We accept returns for defective or damaged items. Please contact us within 7 days of receiving your order, and we’ll work with you to resolve the issue.

Customization

Can I customize the border or edge of my print?

Absolutely! We offer options like a 1-inch border or deckled edges for select prints to give your artwork a unique and professional touch.

Can you print from a mobile photo?

Yes, as long as the resolution is high enough for the desired print size. We recommend uploading the highest-quality file available to ensure the best results.